TYPE:ServiceMODEL:Golf AlltrackYEAR:2019
Average Score (209 reviews):4.5
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:SalesMODEL:ID.4YEAR:2025
TYPE:ServiceMODEL:JettaYEAR:2024
TYPE:ServiceMODEL:AtlasYEAR:2025
TYPE:SalesMODEL:ID.4YEAR:2025
Sho promptly responded to all my calls until he finally found the perfect color and offering I was searching for. This was quite a feat because everyone had sold out of this VW but he kept working on it, until he made it happen for me. I’m so happy that I got exactly what I wanted. I absolutely recommend Sho who was vigilant and professional.
TYPE:SalesMODEL:ID.4YEAR:2025
TYPE:ServiceMODEL:TiguanYEAR:2022
My car was returned with a gash deep enough that it went through the paint. I contacted our service agent about it but he says it was there when we dropped off the car. We strongly disagree with this. It’s by the VW emblem on the back and we would have noticed it. We will not be returning to Serra Monte after being customers through many cars and years there.
TYPE:ServiceMODEL:JettaYEAR:2024
Rick David did an excellent job and Javier as well
TYPE:ServiceMODEL:TiguanYEAR:2019
My service rep was very helpful and super communicative. One of the best experiences as a new customer.
TYPE:ServiceMODEL:GolfYEAR:2019
About the service is always good and I’m happy… but I got a little consern the coffee machine you guys had i notice when I give a sip to my cup of coffee ☕️ they come with some ants 🐜… not even just one cup… my brother cup also… maybe was for the sweetest of the coffee machine… inside there some ants… sorry about this ok