Average Score (209 reviews):4.5

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

209 Ratings

4.5 Average

Models
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  • Ray K.02-14-2025

    TYPE:ServiceMODEL:Golf RYEAR:2023

  • Teresa-shiuming W.02-12-2025

    TYPE:SalesMODEL:TaosYEAR:2025

  • Angelo P.02-05-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

  • Kelly B.02-02-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Folks that answer the phone are great. Service advisors should have better communication with time frame to pick up cars. In the past because I've been bringing my car there for early 10 years. Someone has always text me to let me know my car is in and we have. I'll be getting my car back that day or they give me an estimate of when I will get my car back. This no longer happens.

  • Richard G.02-02-2025

    TYPE:ServiceMODEL:GolfYEAR:2018

  • Srivatsan H.02-01-2025

    TYPE:SalesMODEL:AtlasYEAR:2024

    Sales and financing people were super helpful and accommodating. process was quick and smooth. Overall very happy.

  • Sun L.01-31-2025

    TYPE:SalesMODEL:ID.4YEAR:2024

  • Roman I.01-29-2025

    TYPE:SalesMODEL:TaosYEAR:2025

  • Michael C.01-26-2025

    TYPE:ServiceMODEL:JettaYEAR:2021

  • Benjamin A.01-26-2025

    TYPE:ServiceMODEL:AtlasYEAR:2025