Average Score (209 reviews):4.5

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

209 Ratings

4.5 Average

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  • Jeffrey A.01-04-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    I’d like to thank Gab for his exceptional service. They were quick to resolve my issue and went above and beyond to ensure I was satisfied.

  • Nancy P.01-04-2025

    TYPE:ServiceMODEL:ID.4YEAR:2024

    Sean was very knowledgeable and professional. Excellent customer service.

  • Eduardo B.01-03-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

  • Igor L.01-03-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

  • Tracy V.01-03-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

  • Johnathon S.12-28-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

    Wayne was great. He was super helpful and knowledgeable. Walked me through the whole experience.

  • Dennis B.12-27-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

  • Brian W.12-25-2024

    TYPE:ServiceMODEL:TaosYEAR:2023

    I made an appointment and was not told that work would take more than two days. I feel like ai wasted my time and the time of the service department

  • Gabriel H.12-21-2024

    TYPE:ServiceMODEL:TiguanYEAR:2019

    The man that helped me (I'm sorry didn't get his name) was exceptionally good

  • Linna T.12-21-2024

    TYPE:SalesMODEL:TaosYEAR:2024