TYPE:ServiceMODEL:TiguanYEAR:2022
Average Score (209 reviews):4.5
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:Jetta GLIYEAR:2019
Serramonte VW has always provided excellent service.
TYPE:ServiceMODEL:AtlasYEAR:2018
Gabe is great! He was the first service technician there to take my concerns about the infotainment system in the vehicle seriously ;-)
TYPE:ServiceMODEL:Golf GTIYEAR:2019
TYPE:ServiceMODEL:Golf SportWagenYEAR:2018
TYPE:ServiceMODEL:TiguanYEAR:2020
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021
TYPE:SalesMODEL:Golf RYEAR:2024
All because of Otis!!
TYPE:ServiceMODEL:TiguanYEAR:2019
Having to wait 4 hours for a simple oil change seems excessive even though I arrived early to my appointment. In addition, my Tiguan was not even washed. Also, the usual oil sticker placed in upper left of my windshield was never placed.
TYPE:ServiceMODEL:BeetleYEAR:2019
Staffs are nice but lacking better communication and management.