Average Score (209 reviews):4.5

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

209 Ratings

4.5 Average

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  • Paul G.11-04-2024

    TYPE:ServiceMODEL:Golf GTIYEAR:2023

    The reason for the appointment was a recall item which was an engine cover to be installed. The appointment was easy and the service writer was pleasant.

  • John N.11-04-2024

    TYPE:ServiceMODEL:e-GolfYEAR:2019

  • Ala A.11-04-2024

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • Danny W.11-01-2024

    TYPE:ServiceMODEL:TaosYEAR:2024

    So far, no hassle picking up the car Been very smooth

  • Wallace C.10-31-2024

    TYPE:ServiceMODEL:ID.4YEAR:2023

    I have had 2 appointments already for mileage maintenance services. Both experiences were easy and I received friendly service all around.

  • Arlene R.10-28-2024

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2024

    Dealing with VW agents was fast and easy.

  • Aspet A.10-25-2024

    TYPE:ServiceMODEL:AtlasYEAR:2022

  • Donald C.10-24-2024

    TYPE:ServiceMODEL:JettaYEAR:2021

  • Brittany J.10-23-2024

    TYPE:ServiceMODEL:ID.4YEAR:2021

    There was terrible communication, no resolution to the problem, and impossible to talk to anyone in the service department.