TYPE:SalesMODEL:TaosYEAR:2025
Average Score (209 reviews):4.5
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:ID.4YEAR:2023
Rick Ludovico David was very helpful. I recommend him as a service advisor.
TYPE:SalesMODEL:ID.4YEAR:2025
Salesperson needs more training to know the vehicle and the options in them and how to demonstrate the options.
TYPE:ServiceMODEL:BeetleYEAR:2019
Rick Ludovico, the service specialist was very helpful and customer oriented. Alejandro the shuttle driver was very polite. Would have been a 5 if done on the same day.
TYPE:ServiceMODEL:TaosYEAR:2024
Check in and pick up was quick and easy. Gabe did a wonderful job and handled everything very professionally.
TYPE:ServiceMODEL:TiguanYEAR:2024
Service manager was great, very welcoming and was all prepared for my visit. Great job. Thank you.
TYPE:ServiceMODEL:AtlasYEAR:2018
Very knowledgeable, friendly and helpful service advisor. He was also very responsive to chat messages and kept me in the loop for the repair status and pickup ETA.
TYPE:ServiceMODEL:TiguanYEAR:2024
The people who helped me were very professional and pleasant. My car was serviced quickly and washed! A good car experience all around.
TYPE:ServiceMODEL:ID.4YEAR:2023
Great communication and excellent work
TYPE:ServiceMODEL:Golf GTIYEAR:2020
4 hr wait for the service and then find out my tires weren’t rotated. I opted out of the car wash because I’ve already been waiting four. hours. So I had to come back but the representative I think it was Abe really helped me out at 4:15. The mechanics rotated my tires. But I missed the car wash.